877-850-2191
Q & A
Welcome to SaveMoneyOffice.com
There are a million office furniture websites on the web, but we’re a little unique!
- In addition to being knowledgeable and providing great service our customer service reps are empowered to make deals.
- If you need several items or quantities of something just give us a call or email us to get a quote.
- We hate pushy sales people too, so there won’t be any of that around here!
Our customer service team is available Mon-Fri 9-6 EST or email us at cs@savemoneyoffice.com.
Contact Information:
SaveMoneyOffice.com
8 East 36th Street
5th Floor
New York, NY 10016
Toll free: 877-850-2191
Frequently Asked Questions
Shipping is FREE within the 48 contiguous states. For locations not in the contiguous Unites States contact us for a quote.
Q: How long will it take for my order to arrive?
Most orders will ship out within 1-5 business days after your payment has cleared. The delivery date is usually within 7-10 business days.
Q: Are other forms of payment accepted besides credit cards?
We do accept check and money order payments. At checkout just print out your shopping cart page and include it along with your payment. Be sure to include your shipping address and a contact phone number along with your payment. Please send the payment to the address listed above.
Q: How will my order ship and will I be provided tracking information?
Small shipments are sent via Fedex or UPS and larger shipments are delivered via freight carriers. Tracking information will be provided for all shipments.
For Freight Deliveries Please Note:
All deliveries are tailgate deliveries by default. The driver will bring the items to the very rear of the trailer. Please make arrangements to have manpower/womanpower available to bring the items into your home or business.
If you require inside delivery or liftgate service please contact us for a quote.
Please inspect all cartons and make note of any damages on the proof of delivery form that the driver will ask you to sign. We will send replacement parts or make other arrangements to resolve any instances of damage. The freight delivery will take place Monday – Friday during normal business hours. Most freight carriers will call before delivery, but they are not required to do so.
Q: What is the SaveMoneyOffice.com Cancellation Policy?
Standard in stock orders can be cancelled at no charge if they haven’t shipped yet. Special orders that are manufactured to the customer’s specifications can not be cancelled once the manufacturing process has begun.
Q: What is the SaveMoneyOffice Return Policy?
Please send us an email within 14 days of receiving your order stating your intent to return the item(s). The item(s) must be in new condition and contain all original instructions and packing materials. An email response containing return shipping instructions will follow. Once we receive the item(s) and verify it meets the previously stated requirements, a refund will be issued for the purchase price of the item, minus a 25% restocking fee. Return shipping costs are buyer’s responsibility. Please note that if an item arrives damaged this does not entitle the buyer to return the item without being subject to our return policy.
We are only required to collect sales tax for orders in the state of New York and Florida.
- We're a full service office furniture dealer with nearly 20 years of experience.
- We sell high quality products at great prices! We have a nationwide warehouse network that can get items to you quickly anywhere within the continental U.S. Our knowledgeable staff knows how to help you find exactly what you're looking for.
We provide top notch customer service before and after you receive your order. We truly appreciate the opportunity to earn your business, and we are confident that if you shop with us once you will shop with us again!
